Business & hospitality through the eyes of aspiring hospitality professionals!
Interviews
We hear from a variety of individuals and delve into their experiences and perspectives of the industry. Differences in opinion are part of what makes us human, so, embrace it and let us know what you think!
Ruvimbo Matanhire
07.10.2020
Ruvimbo is an inspiring young woman who gave us the opportunity to hear all about her experience in the Minor Hotels Ascend Program. She delves into her challenges & personal development over her time with the program!
10.06.2020
This interview looks at Natasha's experiences while working aboard a cruise ship and how she found herself there. If you have any questions or comments, head over to our social media!
16.09.2020
Nico dives into the challenging topic that is managing and predicting guests' expectations. The skill of knowing what your guest wants before they even do is what real hospitality is about. This is Nico's second Snag interview and we hope to see many more!
06.08.2020
Amanda gives us great insight into how service delivery impacts the guests' experience and ultimately influences a property. This may seem like a simple concept, but, many in the industry forget these smaller details.
03.09.2020
Our first video interview with the confident & insightful Emily. This young hotelier explores her views on the difference between hospitality & service.
21.07.2020
This young and hardworking individual gives us her insight into the world of the yachting industry and what her experience has been like transitioning into a new field of hospitality.
17.06.2020
Jason's insight into the dynamic between ambition, success and personality. We ask Jason what he thinks about ambition and its role in a person's career and life.